On September 27, the Consumer Financial Protection Bureau (CFPB) released its Monthly Complaint Report capturing a high-level snapshot of trends in consumer complaints. In conjunction with releasing its September Report, the CFPB confirmed it has handled over one million consumer complaints. The CFPB describes consumer complaints as “submissions that express dissatisfaction with, or communicate suspicion… Continue Reading
Last month, Consumer Financial Protection Bureau (CFPB) acting Deputy Director David Silberman testified before a House subcommittee on the Bureau’s work related to short-term, small-dollar lending. In the face of skepticism and criticism, the CFPB maintains that changes to “payday” lending practices are needed. Silberman’s remarks to the House subcommittee largely focused on what the… Continue Reading
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